We recommend you pre-book classes in order to guarantee your session. Classes can be booked up to 7 days in advance on the app, website, by phone or in person in the leisure centre. Payment is required to secure the booking unless it is included free of charge within your membership agreement.
Cancellations: To cancel an activity booking we require at least 24 hours’ notice, this can be done on the app, website, by phone or in person in the leisure centre. As a pay as you go member, you will receive a credit note if you provide more than 24 hours' notice. If you fail to cancel your booking with the required notice you will still be charged, and no refund or credit will be applied.
If you book a class and fail to check in or attend without cancelling more than 3 times in any 60-day period, then your advance booking rights will be put on hold for a week.
To avoid disturbing classes, you are requested to arrive in good time. Entrance to classes after the class start time may be refused. Any spaces available at the start time will be offered to those present and waiting.
Class timetables and instructors are subject to change from time to time without notice.
You should seek instruction from a member of our staff before using unfamiliar equipment.
Appropriate clean exercise clothing and shoes must be worn whilst exercising.
